FAQs

How many days does it take to ship a product?

We are 'Made To Order', and hence time to dispatch may vary from product to product. Normally, we would require 15-20 Days. You may reach us at, email sws.rishiandvibhuti@gmail.com or Whatsapp us at +91 81789 56945 or +91 73034 90666 so that we can assist you with the appropriate details for the product.

Please Note:- Post Shipment, the courier takes somewhere around 3 to 5 working days to deliver the item.

Do you ship items globally?

Yes, we ship worldwide

What are the Shipping Charges?

  • Free Shipping Within India
  • International Shipping Charges minimum Rs 2000/- varying from country to country and weight of parcel

Do I have to pay the Custom Duty Charges?

Yes Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations'.

Can I order for COD (Cash On Delivery)?

Yes, COD at the moment is available only within India. However, we require 50% advance to process the order. 

Is COD available for International Order?

We really apologize at the moment we do not have COD Option for International Customers. For you need any assistance, you may reach us at WhatsApp number, +91 81789 56945 or +91 73034 90666

Is there an Express Delivery (Shipping Within 24-48 hrs)?

Yes, we do have Express Delivery. Kindly reach out to us at +91 81789 56945 to check for the product availability.

Do you offer Customization?

Yes, customization is possible in terms of colors, adding sleeves and other minor customization. For additional customization, you can contact us at +91 81789 56945 / 

+91 73034 90666 or email at sws.rishiandvibhuti.com. However there is an additional 15% charge on MRP for 2XL , 3XL and additional 25% charge on MRP for 4XL , 5XL , 6XL.

How do I get my outfit altered?

We generally keep a 4" margin in all our custom made outfits. Usually, the measurements are accurate and the alteration is quite minimal. However if anything comes up we would be happy to assist you in case of customized size only .

Is there a Return/Exchange or Refund for a Product?

We have NO RETURN/NO EXCHANGE policy. It is advised to check for your size requirements before you make a purchase order.